Responsible gambling
Responsible Gaming at Jackpoty Casino
At Jackpoty Casino, we are committed to providing a safe and responsible gaming environment for all our players. We understand that problem gambling can have serious consequences on one's life and relationships, and we strive to ensure that our players can enjoy our games in moderation.
Deposit Limits:
- Daily limit: Customizable from €20 to €10,000
- Weekly limit: Customizable from €50 to €50,000
- Monthly limit: Customizable from €100 to €100,000
Loss Limits:
- Daily loss cap: Set maximum daily loss amount
- Weekly loss cap: Set maximum weekly loss
- Automated account lockdown when limit reached
Time-Out/Cool-Off Period:
- Temporary self-exclusion: 1 day, 7 days, 30 days, 90 days, 6 months
- Account locked during period
- No deposits/withdrawals allowed
- Bonuses cancelled
Self-Exclusion (Permanent):
- Can request permanent account closure
- Cannot be reversed for 6+ months minimum
- Permanent ban after 6 months without request to reopen
- Cancels all bonuses and pending withdrawals
Reality Check Tool:
- Periodic pop-ups displaying balance, winnings, losses
- Customizable frequency (every 15-60 minutes)
Session Reminders:
- Pop-up notifications after 1, 2, 4 hours of play
- Shows time elapsed and money spent
- Option to continue or exit
- Optional frequency adjustment
Support Organizations:
- National Problem Gambling Helpline: 0808-8020-133 (free, confidential)
- GamCare: www.gamcare.org.uk (counseling, support groups)
- GambleAware: www.begambleaware.org (education, helpline: 0808-8020-133)
- GAMSTOP: www.gamstop.co.uk (national self-exclusion scheme)
Links to Support Organizations are available on our website and can be accessed through the "Responsible Gaming" link in the footer. We also encourage players to visit our Responsible Gaming page for more information on how to gamble responsibly.
If you or someone you know is experiencing problems with gambling, please don't hesitate to reach out to us. Our customer support team is available 24/7 to assist and provide guidance on responsible gaming practices.